Frequently Asked Questions
- How do I book a tutoring appointment at La Centrale?
Through the platform
An appointment confirmation will be automatically sent to you by e-mail. - How can I be assigned to a mentor at Campus Saint-Jean?
Click on this link to access useful information. - Who should I contact to refine my application documents (CV and covering letter)?
In Waitwell, click on and follow the instructions. - How can I obtain my physical and/or virtual ONEcard?
Go to the Get a ONEcard web page for all the information you need. - Who do I contact for student health insurance?
Visit the available on the ¾ÅÐãÖ±²¥'s Student's Union page.
Contact for more information. - Are international students entitled to health insurance?
Yes. - Where can I make photocopies?
At the Bibliothèque Saint-Jean (BSJ).
Put money (credit) on your ONEcard to have access to the photocopier.
Go to the BSJ and ask someone there. - Does La Centrale help correct master's and doctoral theses ?
No. This is the responsibility of your thesis director. La Centrale does offer language supports for this purpose. - How can La Centrale support my undergraduate research project ?
All research projects are supervised by a faculty member. La Centrale can provide you with the language support you need. - Who is in charge of the DELF B2 exam at Campus Saint-Jean ?
The École de Langues (Language School) can be contacted by e-mail at edl@ualberta.ca
Contact La Centrale
Room 2-52 Pavillon McMahon
9:30 a.m. 4:30 p.m. from Monday to Friday, except statutory holidays
Phone: 780-465-8797
La Centrale is Campus Saint-Jean's support center for excellence - its mission is to support students' academic success and help prepare them for the professional world. La Centrale's two poles - Academic Affairs and Student Life - cover seven areas: academic success, employability, support for research initiatives, deferred exams, student life, including residence life and clubs, wellness and mental health.